Часто задаваемые вопросы
Часто задаваемые вопросы
Helpful answers for beauty brands, importers, and private-label buyers who are evaluating cosmetic OEM/ODM production, sampling, payment, shipping, and after-sales support.
General Report
A quick overview of cooperation basics, order communication, payment terms, and how our team helps you move from inquiry to confirmed production.
You can view your order history in your wholesale dashboard. All confirmed orders, invoices, and shipment updates are recorded in real time.
Long-term cooperation is more beneficial for cosmetics B2B sourcing. It ensures stable pricing, consistent product quality, and priority production scheduling.
You can submit an inquiry via contact form or email. Our sales team will respond within 24 hours with pricing, MOQ, and shipping details.
We accept T/T bank transfer, PayPal for samples, and secure trade assurance methods for bulk orders.
Our Service
From formula development to packaging customization, our service is built for brands that need flexible beauty manufacturing with clear communication.
Да, we provide full OEM/ODM services including formulation development, packaging customization, private label branding, and compliance support.
Да, sample testing is available to evaluate texture, аромат, упаковка, and stability before production.
Standard production time is 15-30 days depending on customization and order volume.
Customization fees depend on packaging design and formulation complexity. Final pricing will be confirmed before production.
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Our support team helps with sampling updates, logistics tracking, order changes, and quality communication before and after shipment.
You can contact us via email or WhatsApp. Our team responds within 24 hours.
Да, we ship worldwide via air, sea, and express logistics channels.
Tracking information will be provided via email once shipment is confirmed.
We provide QC assurance and will offer replacement or compensation based on agreement.
Orders can be modified before production begins. After production starts, changes may not be possible.
Still have questions about your beauty project?
Send us your product category, целевой рынок, preferred packaging, and estimated order quantity. We will help you clarify the next step before sampling or bulk production.